At Farm Fresh, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, mobile app, or use our services.
1. Information We Collect
We collect the following types of information:
a. Personal Information
When you sign up or place an order, we may collect:
Name
Phone Number
Email Address
Delivery Address
Payment Details (processed securely through payment gateways)
b. Usage Data
We may collect data about how you interact with our website or app, including your IP address, device type, pages visited, and time spent — to help us improve your experience.
c. Cookies
We use cookies and similar technologies to enhance user experience, remember preferences, and deliver personalized offers. You can disable cookies from your browser settings anytime.
2. How We Use Your Information
We use your information to:
Process and deliver your orders quickly and accurately.
Communicate order status, delivery updates, and offers.
Improve website performance and customer experience.
Prevent fraud, unauthorized transactions, and service misuse.
Send promotional messages (only with your consent).
3. Data Security
We implement advanced encryption and secure server protocols to protect your personal information.
Payment data is processed through trusted and PCI-compliant payment gateways.
However, please note that no online transmission is 100% secure, and Farm Fresh cannot guarantee absolute data security.
4. Sharing of Information
We do not sell or rent your personal data to any third party.
We may share limited information with:
Delivery partners, to complete your order.
Payment processors, to handle transactions securely.
Analytics and marketing tools, to improve our services.
All partners are bound by strict confidentiality agreements.
5. Your Rights
You have the right to:
Access and update your personal data.
Request deletion of your account.
Opt-out of marketing communications anytime.
Request details on how your data is used.
To exercise these rights, contact us at privacy@farmfresh.com.
6. Data Retention
We retain your data only as long as needed for legal, operational, and transactional purposes. Afterward, it is securely deleted or anonymized.
7. Third-Party Links
Our website may contain links to external sites. Farm Fresh is not responsible for the privacy practices or content of such third-party websites.
8. Updates to This Policy
Farm Fresh may update this Privacy Policy periodically. Changes will be posted on this page with the updated date. Continued use of our services implies your acceptance of the revised policy.
9. Contact Us
If you have any questions, concerns, or requests regarding our Privacy Policy, please contact us:
📧 Email: support@farmsfresh.in
📞 Phone: +91-9519103617, +919519103618
🏢 Address: 94-128 NAI SARAK FARRASH KHANA, Uttar Pradesh, KANPUR, India, 208001
